Shipping

Q: Who pays for shipping on purchased products?
A: Shipping is to be paid by the purchaser, unless stated otherwise. You must select a shipping option via a pull down menu, during the checkout process, for easy selection.

Q: What are the different shipping methods available?
A: Mediamounts offers online shipping quotes and tracking abilities, for delivery within the U.S. and Canada. Other shipping options include UPS collect, Fed-Ex Collect, Purolator, Purolator Collect, Trucking Quote (which is submitted along with your order – Mediamounts, Inc. will contact you with a quote) or Pick-up when your location is close by.

Stock items require two (2) - three (3) business days to process before shipping standard ground. Business days are Monday to Friday, excluding holidays, subject to plant closures and carrier holidays.

Q: When will my order ship?
A: Mediamounts will begin to process your order immediately. And your on line order will be updated with a shipping date. Please allow 2-3 days for processing plus the shipping period required by the carrier.

If you require the product sooner please contact our Help Desk or call us to draw attention to your order at 1-800-263-8901. Mediamounts, Inc. will notify you immediately via email of any back orders and the estimated shipping date you can expect the products to ship.

Q: Can I track my order?
A: Yes, all orders are supplied with a tracking number sent via email once an order has been shipped.