Welcome to Mediamounts' Customer Support. How can we assist you?

Quick Contact
Call 1-800-263-8901
Help Desk - Select response method - Email or phone

Questions and Answers:

Registration
Why register with Mediamounts?
How do I register?
How long will it take Mediamounts to process my application?
Can I start making purchases immediately after registering?
Is my registration information kept confidential?
How does Mediamounts use the information collected from registering?

Navigating and Searching
How do I navigate through Mediamounts?
How do I search for Products?
How do I narrow my search for mounting solutions?
Do you have custom design capabilities?

Quoting
Why make a quote through Mediamounts.com?
How do I make a quote?
As an end user, can I use the quote feature?

Ordering
What happens when I purchase items from Mediamounts?
What are my payment options?
How do I make an order?
Does Mediamounts accept international orders?
Can I place a telephone order?

Shipping
Who pays for shipping on purchased products?
What are the different shipping methods available?
When will my order ship?
Can I track my order?

Product Returns
Can I return products purchased through Mediamounts?

How to Contact Mediamounts
I have more questions or comments. Who do I contact?